If you discover that the city shown in your profile is incorrect, it's likely because the Kismia app doesn't have access to your location. In such cases, your location is determined using IP address settings, which can be somewhat inaccurate.
To enable location access for the Kismia website, navigate to your browser settings, find the "Location" section, and ensure to enable location access for Kismia.
Alternatively, you can follow these steps:
- Log Out: Go to your profile, tap the gear icon in the upper-left corner, and then tap "Log out" at the bottom of the "Settings" section.
- Log In: Tap the "Log in" button in the upper-right corner of the home page. Enter your email and password, tap "Log in," or use your preferred sign-in method.
- Allow Location Access: A pop-up will appear requesting access to your location. Tap "Allow access" and confirm in the next dialog window.
- Connect Locally: Enjoy connecting with people in your area.
If you’ve tried these steps and you’re still experiencing issues, you can reach out to us at support@kismia.com.